EDI desalination equipment

after-sales service
1. Archive exclusive data files, including all relevant information from design to production and operation, and keep detailed records of all equipment after-sales service reports for more than 15 years.
2. Lifelong telephone follow-up for equipment operation, maintenance, and repair.
3. Remind customers via SMS and phone to replace consumables.
4. Track the maintenance status of customers who have had their equipment repaired.
5. Remind customers to send back equipment operation records, and the technical department of SHUANGFU Environmental Protection will conduct technical analysis on the data to assess the overall system operation status and take preventive measures.
6. Propose a solution for equipment malfunctions within 30 minutes.
details
1. Upon receiving a notification of equipment malfunction and repair, propose a solution within 30 minutes.
2. The Customer File Management Center establishes exclusive customer files, which are updated and managed by dedicated after-sales professionals at any time. They conduct after-sales follow-ups on equipment and conduct follow-up visits after equipment maintenance to determine the efficiency and satisfaction level of equipment maintenance.
3. Provide system documentation for equipment design, manufacturing, verification, and operation to achieve traceability in equipment management.
4. After-sales professionals proactively conduct regular monthly phone follow-ups, record relevant data, provide methods to reduce operating costs at any time, remind of maintenance and consumable replacement, and other related matters, offer preventive maintenance and effective improvement and optimization suggestions, and can assist in transformation and upgrading. Professional engineers conduct regular on-site follow-ups to make correct judgments on the overall system operation, and prevent potential issues from arising.
5. Train at least 2-3 equipment operation and management personnel. After training, conduct skill confirmation and assessment. Those who pass the exam can take up their positions. Generally, our company requires the customer to arrange 1-2 people to participate in the entire installation process to ensure that the operators have a comprehensive understanding of the system.
6. For any questions or suggestions regarding the equipment usage, abnormal phenomena, special requirements, etc., customers can call the after-sales service hotline at +86 18559799562.
7. Equipment comes with consumable spare parts, and the company's warehouse is well-stocked with commonly used consumable accessories. We will promptly provide maintenance parts and materials to the site to address any issues.
8. Provide a system for equipment inspection and management, and guide the establishment of standardized management systems, management plans, relevant processes, and regulations for purified water.
We will tailor-make a construction plan based on your specific needs! All information will be retained for 15 years to facilitate future upgrades and renovations!

"Design Advantages":
1. One-on-one professional service, free on-site site survey, considering the placement area and entry space, and free testing of raw water quality.
2. Understand the customer's daily water demand, instantaneous water consumption, water quality requirements, as well as their production process and industry characteristics.
3. A professional team collaborates on the design, integrates on-site inspections by one-on-one service personnel, and offers one-stop services for water treatment solutions.
4. Intelligent design, precise control, high degree of automation, automatic forward/reverse washing/operation of each unit, linkage protection, alarm indication, 4-20ma data open, remote transmission to DCS central control system, truly achieving unattended operation.
5. Conduct segmented testing according to process requirements, measuring parameters such as conductivity, resistivity, pH, ORP, temperature, flow rate, velocity, and pressure, to ensure that the product water in each process step is qualified without contaminating the finished water in subsequent stages. Emphasis should be placed on process control.
6. Design products suitable for customers based on the principle of balancing comprehensive input costs and usage costs.

※SHUANGFU Environmental Protection Brand "Production Advantages":
1. All core components are imported, and we have established good long-term cooperative relationships with numerous international brands such as DOW, Hydranautics, GE, Siemens, Rohm and Haas, Grundfos, Rosemount, Seiko, Schneider, etc. This ensures reliable product quality.
2. Suppliers undergo product assessment, and unqualified suppliers with poor quality and service are eliminated, while preferred suppliers are selected and entered into the qualified supplier system.
3. Strictly implement the quality management system, with quality as the top priority, and conduct incoming material appearance and performance inspection -- production process inspection -- complete machine quality inspection.
4. Production personnel are assigned corresponding numbers for production, grouped and scheduled for production, with a division of responsibilities based on a responsibility system. Performance evaluation and strong traceability are established.
5. Conduct trial operation inspection and electrical jog test before the shipment of the entire machine to ensure that only qualified products are delivered to customers.

Manufacturing industry: automotive glass, steel, paper, textile, etc
Power industry: boiler, thermal power generation, cooling cycle, etc
Catering industry: beverage, food, dairy, drinking water, hotels, etc
Electroplating industry: coating, lighting, cooling, metal plating, LED lights, etc
Optoelectronic industry: photovoltaic photovoltaic lighting, new energy LED lights, etc
Electronics industry: electrical chips, circuit boards, microcontrollers, electronic components, etc
Pharmaceutical industry: Medical devices, oral liquids, finished drugs, biologics, etc
Energy industry: oxide semiconductor silicon materials, polycrystalline silicon metal extraction, etc
◆ Cosmetics industry:
Pure water for skincare production, shampoo production, hair dye production, toothpaste production, and hand sanitizer production
Food, beverage, and purified water industries:
Production of water for food production, beverage production, and purified water
◆ Electronics industry:
Aluminum foil cleaning; Electronic tube spraying and liquid preparation; Cleaning, sedimentation, wetting, film washing, and neck cleaning of the phase display tube glass shell;
LCD screen cleaning and liquid preparation: water for cleaning and preparing silicon wafers of transistors and integrated circuits.
◆ Battery industry:
Pure water for battery production, pure water for lithium battery production, pure water for solar cell production
Pure water for the preparation of concrete admixtures
High purity water for glass coating, water for cleaning glass products, and water for cleaning lamps
◆ Textile printing and dyeing industry:
Pure water for printing and dyeing auxiliary preparation, pure water for wet towel, and pure water for facial mask
Pure water for ultrasonic cleaning
Coating industry: pure water for coating preparation, electroplating preparation cleaning water, electrophoretic paint preparation cleaning pure water